Frequently Asked Questions

Simply visit our website, create an account, select your fuel type and quantity, provide your delivery address, and confirm your order. Our team will handle the rest!

Yes, creating an account helps us provide better service, track your orders, and ensure secure transactions. The registration process is quick and straightforward.

We operate from 6:00 AM to 3:00 AM daily. However, we offer emergency night delivery services with additional charges for urgent situations.

We currently serve Lekki, Ajah, VGC, Sangotedo, Abraham Adesanya, Ikota, Chevron, Osapa London, Jakande, Orchid Road, and surrounding areas. We're expanding to more locations soon!

Standard delivery takes 30-60 minutes depending on your location and traffic conditions. Instant delivery (with extra charges) can be as fast as 15-30 minutes.

You can designate an authorized representative to receive the delivery. Please ensure they have proper identification and storage containers ready.

Our fuel prices are competitive with current market rates. Delivery fees vary by location and service type. Check our app for current pricing in your area.

We accept bank transfers, card payments, mobile money, and cash on delivery. All transactions are secure and processed through encrypted channels.

Yes, night deliveries (10 PM - 6 AM) incur additional charges due to the specialized service and safety requirements involved.

We source fuel exclusively from licensed and verified filling stations. Our delivery team is trained to handle fuel safely and maintain quality standards throughout the delivery process.

Our delivery personnel are trained and licensed professionals. We use proper safety equipment, follow strict safety protocols, and ensure all deliveries comply with Nigerian safety regulations.

Please use only approved fuel containers that meet safety standards. Avoid plastic containers not designed for fuel storage. Our team can advise on proper storage containers during delivery.

Orders can be cancelled or modified before our delivery team is dispatched. Once dispatched, cancellation may incur charges. Contact our support team immediately for assistance.

Contact our customer support immediately at +2349111100120 or through the app. We'll resolve any issues promptly and ensure your satisfaction.

Yes! We're preparing bulk delivery services for businesses, schools, hotels, and large facilities. This service is coming soon - stay tuned for updates.